SAP Knowledge Base Article - Preview

3479726 - Error: HTTP Status 400 – Identity Provider could not process the logout message received.

Symptom

  • Corporate Identity Provider (like Azure) is configured with Identity Authentication as the proxy.

  • Users are successfully authenticated to application. However, during log out, the following error can be seen.
    • HTTP Status 400 – Identity Provider could not process the logout message received

  • In Identity Authentication Troubleshooting Log, the following error can be seen.
    • Could not generate SAML2 error LogoutResponse due to configuration error. The logout response is coming from the Corporate IdP <Corporate_IdP_Entity_ID> but the IdP Proxy session could not be retrieved. Correlation ID: <Correlation_ID>


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Environment

Identity Authentication

Product

Identity Authentication 1.0

Keywords

IAS, Corporate-IdP, host name, common super domain, Azure , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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