SAP Knowledge Base Article - Public

3479728 - This feature is not currently supported by your organization on Mobile Pay Statement

Symptom

When opening Pay Statement on Mobile, a pop-up message appears - "This feature is not currently supported by your organization".

Environment

  • SAP SuccessFactors HCM Suite
    • Integration
      • Mobile Pay Statement

Reproducing the Issue

  1. Press "More" option
  2. Select Payroll
  3. Open Pay Statement
  4. Message pops up

Cause

  • Attachment Download Restriction is turned on

Resolution

1. Go to Admin Center
2. In the tool search, look for Enable Mobile Features
3. Select Mobile Specific
4. Turn off Attachment Download Restriction

Keywords

This feature is not currently supported by your organization, Attachment Download Restriction, Pay Statement, Payroll, Mobile , KBA , LOD-SF-INT-MAS , SF Mobile APP Pay Statement Mashup , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors HCM suite all versions