SAP Knowledge Base Article - Public

3479729 - Fields are not translated in E-signature step - Onboarding

Symptom

Although candidate's language is on specific language/translation and their data on Personal Data Collection is also completed according to this selected language, some fields on the generated forms (E-signature step) are appearing in other language (for example default one: English).

Environment

SAP SuccessFactors Onboarding

Cause

Form was uploaded in locale "English (United States)", or any related language these fields are appearing.

Resolution

Check in Maintain Onboarding and Offboarding Template what is the selected Locale once form was uploaded.

Forms which contain token/field where the data type is 'Picklist', then these fields will be applied according to the locale (language) of the form.

It only happens to some fields, because "First Name" for example, is a String data type, then it will appear as the entered characters from Personal Data Collection.

  • Check in Manage Business Configuration what is the Data Type of configured field (check for the related country, ex: homeAddress_IND).
  • You can use the following blog to Map what information is coming to forms, and which ones are coming already translated: Previewing New Hire's Data Mapped To a Form

See Also

Previewing New Hire's Data Mapped To a Form

Keywords

e-signature, esignature, form, field, translation, language, not translating, PDF, onboarding, OBX, 2.0 , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding all versions