Symptom
There are two scheduled workflows that should be triggered at different times; however, they are being triggered simultaneously.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Administrator Work center.
- Workflow Rules work center view.
- Create two workflow scheduled rules , the trigger interval is one minute.
- Fulfill the conditions.
- Two scheduled workflows are triggered at the same time.
Cause
Jobs that are scheduled 1 minute apart will get processed by the same batch job.
Resolution
If want to process two scheduled workflow jobs in specific sequence, please make sure to schedule them at least 5 minutes apart.
If the issue occurs even with 5 minutes gap, please increase the gap to 10 minutes.
Keywords
workflows, triggered, same time, two, schedule. , KBA , LOD-CRM-WKF , Workflow , Problem
Product
SAP Cloud for Customer core applications all versions