SAP Knowledge Base Article - Public

3479800 - Two scheduled workflows are triggered at the same time.

Symptom

There are two scheduled workflows that should be triggered at different times; however, they are being triggered simultaneously.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Administrator Work center.
  2. Workflow Rules work center view.
  3. Create two workflow scheduled rules , the trigger interval is one minute.
  4. Fulfill the conditions.
  5. Two scheduled workflows are triggered at the same time.

Cause

Jobs that are scheduled 1 minute apart will get processed by the same batch job.

Resolution

If want to process two scheduled workflow jobs in specific sequence, please make sure to schedule them at least 5 minutes apart.

If the issue occurs even with 5 minutes gap, please increase the gap to 10 minutes.

Keywords

workflows, triggered, same time, two, schedule. , KBA , LOD-CRM-WKF , Workflow , Problem

Product

SAP Cloud for Customer core applications all versions