SAP Knowledge Base Article - Public

3479807 - Process Communication Error: "Business Partner Internal ID missing"


Business Partner Internal ID missing error occurs in Process Communication Error view for the below documents:

Sending Document: Supplier 

Receiving Document: BO_CA_BusinessPartner


SAP Cloud for Customer

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management workcenter
  2. Go to Process Communication Error
  3. Error: Business Partner Internal ID missing


  • The webservice is missing the Internal Business Partner ID.
  • It could be due to a custom solution. The actions the partner is performing with the web service are missing a business partner ID.


It is the partner's responsibility to investigate and resolve the issue. Only the partner can examine the logic of their solution.

Therefore, please contact your partner responsible for the solution.


Custom Solution, Business Partner Internal ID missing, Process Communication Error, Partner Solution , KBA , AP-LM-AM-PCE , Process Communication Errors , Problem


SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions