SAP Knowledge Base Article - Public

3480011 - Scrollbar Missing for Hierarchy Fields


A scroll bar is not visible in the value help for hierarchy enabled fields in reports. 


  • SAP Cloud For Customer

Reproducing the Issue

  1. Open any report.
  2. Click on the value help of a field that has hierarchy enabled.
  3. Expand some of your nodes.
  4. Notice there is no scroll bar.


The Display Mode is currently in the "Cozy" setting.


Switch the the Display Mode to "Compact" and the scroll bar will show.

  1. Go to User Menu in the top right corner.
  2. Click on Switch Display Mode.
  3. Choose Compact as your display.
  4. The scrollbar will appear for the field and its hierarchy.


cozy, compact, hierarchy, scrollbar, no scrollbar, missing , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Product Enhancement


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions