Symptom
By trying to Migrate Form form Onboarding 1.0 to Onboarding, and following steps as mentioned in guide: Migrating Form I-9 Data from Onboarding 1.0, an error is encountered: "Error during checking if Onboarding 2 is active ocurred. Please contact your system administrator."
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Onboarding
Cause
API user doesn't have permissions.
Resolution
Check in Super Admin what is the API User for the affected instance: SuperAdmin > Features > BizX Connection > "API Authentication User".
Make sure to follow all Prerequisites according to the Onboarding Implementation Guide: Migrating Form I-9 Data from Onboarding 1.0 and that mentioned user has below permission:
Manage Permission roles you have the Administrator > Compliance Object Permissions > I-9 Audit Trail permission. You also have permission to View, Edit, and Import/Export the I-9 Audit Trail.
See Also
Keywords
Error during checking if Onboarding 2 is active ocurred. Please contact your system administrator., migration, migrating, Form, I-9, I9, Data, Onboarding, 1.0, 2.0, obx, obd, error, , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem
Product
Attachments
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