3480117 - Application Error occurs when adding a new Hire or Rehire - 1H 2024

Application Error occurs when adding a new Hire or Rehire.

SAP SuccessFactors Employee Central

• Hire a user Via Add New employee (Hire/Rehire).
• Follow further steps and Submit Hire.
• Application error appears.

The engineering team has confirmed the fix on 16th July in preview and on 19th July in production. 

INC8494794, b2405, 1H2024, KI2405, Workflow error, Application error, Time stamp error, hire, Rehire, com.successfactors.personandemployment.api.servicelayer.exception.ServiceLayerException: Unhandled error while preparing or performing service layer call, unique constraint violated: Table(GENERIC_OBJECT_T), Index(UK_GENERIC_OBJECT_T)(input position -1), unique constraint violated: Table(GENERIC_OBJECT_T), Index(UK_GENERIC_OBJECT_T)(input position -1) at com.successfactors.genericobject.blu.AbstractEntityWriteBLU.merge(AbstractEntityWriteBLU.java:78) at jdk.internal.reflect.GeneratedMethodAccessor2155.invoke(Unknown Source) , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-HIR-RIE , Rehire Inactive Employee , Known Error