SAP Knowledge Base Article - Public

3480226 - Unable to create live connection from SAP SuccessFactors to SAP Analytics Cloud (SAC)


  • Unable to create live connection from SAP SuccessFactors to SAC.
  • The Clone Connections dialog box does not appear.


SAP Analytics Cloud

Connection - Live to SF

Reproducing the Issue

  1. Login to SAC.
  2. From the side navigation, choose  Connections   Create New Connection.

    The Select a data source dialog will appear.

  3. Expand Connect to Live Data and select  SAP Cloud Application.

    The New SAP Cloud Application Live Connection dialog will appear.

  4. Select application from the dropdown available.
  5. Enter the Application URL and Company ID for the selected application.

    Notice that the dialog box with list of Clone Connections does not appear.


 SAP SuccessFactors and SAP Analytics Cloud are not on the common Identity Authentication service.


As per this document - SAP Cloud Application Connection to SuccessFactors, both the instances should be on the same identity authentication service.

See Also


successfactors, SAC, live, SAP Cloud Application, authorization , KBA , LOD-ANA-LDC-SCA , SCA - SAP Cloud Application , Problem


SAP Analytics Cloud all versions