Symptom
- Unable to create live connection from SAP SuccessFactors to SAC.
- The Clone Connections dialog box does not appear.
Environment
SAP Analytics Cloud
Connection - Live to SF
Reproducing the Issue
- Login to SAC.
- From the side navigation, choose Connections Create New Connection.
The Select a data source dialog will appear.
- Expand Connect to Live Data and select SAP Cloud Application.
The New SAP Cloud Application Live Connection dialog will appear.
- Select application from the dropdown available.
- Enter the Application URL and Company ID for the selected application.
Notice that the dialog box with list of Clone Connections does not appear.
Cause
SAP SuccessFactors and SAP Analytics Cloud are not on the common Identity Authentication service.
Resolution
As per this document - SAP Cloud Application Connection to SuccessFactors, both the instances should be on the same identity authentication service.
See Also
Keywords
successfactors, SAC, live, SAP Cloud Application, authorization , KBA , LOD-ANA-LDC-SCA , SCA - SAP Cloud Application , Problem
Product
SAP Analytics Cloud all versions