Symptom
- Unable to create live connection from SAP SuccessFactors to SAC.
- The Clone Connections dialog box does not appear.
Environment
- SAP Analytics Cloud(Enterprise)
- Live Connection to SAP SuccessFactors
Reproducing the Issue
- Login to SAC.
- From the side navigation, choose -> Connections -> Create New Connection.
The Select a data source dialog will appear.
- Expand Connect to Live Data and select SAP Cloud Application.
The New SAP Cloud Application Live Connection dialog will appear.
- Select application from the dropdown available.
- Enter the Application URL and Company ID for the selected application.
Notice that the dialog box with list of Clone Connections does not appear.
Cause
SAP SuccessFactors and SAP Analytics Cloud are not on the common Identity Authentication service.
Resolution
As per this document - SAP Cloud Application Connection to SuccessFactors, both the instances should be on the same identity authentication service.
See Also
- SAP Analytics Cloud community best practices expert page
- 2511489 Troubleshooting performance issues in SAP Analytics Cloud
- 2413393 How to record timelines in Chrome Developer Tools in case of SAP Analytics Cloud performance issues
- Performance Analysis Reference
- Wikipedia - .har files
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
successfactors, SAC, live, SAP Cloud Application, authorization , KBA , LOD-ANA-LDC-SCA , SCA - SAP Cloud Application , Problem
Product
SAP Analytics Cloud all versions