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3480263 - Could not create SourcingResults during de.hybris.platform.yacceleratorordermanagement.actions.order.SourceOrderAction

Symptom

There is sourcing error: "Could not create SourcingResults. Changing order status to SUSPENDED" in SourceOrderAction from the order-process. Even with debug log for package de.hybris.platform.warehousing.sourcing, it stops at "Start filtering locations".

Jun 6, 2024 @ 10:27:46.619    {"instant":{"epochSecond":1717640866,"nanoOfSecond":618928332},"thread":"TaskExecutor-master-11281-ProcessTask [8800778879926]","level":"INFO","loggerName":"de.hybris.platform.yacceleratorordermanagement.actions.order.SourceOrderAction","message":"Could not create SourcingResults. Changing order status to SUSPENDED","endOfBatch":false,"loggerFqcn":"org.apache.logging.slf4j.Log4jLogger","contextMap":{"Tenant":""},"threadId":11281,"threadPriority":1,"origin":"PLATFORM"}
Jun 6, 2024 @ 10:27:46.619    {"instant":{"epochSecond":1717640866,"nanoOfSecond":619036475},"thread":"TaskExecutor-master-11281-ProcessTask [8800778879926]","level":"INFO","loggerName":"de.hybris.platform.yacceleratorordermanagement.actions.order.SourceOrderAction","message":"Order failed to be sourced","endOfBatch":false,"loggerFqcn":"org.apache.logging.slf4j.Log4jLogger","contextMap":{"Tenant":""},"threadId":11281,"threadPriority":1,"origin":"PLATFORM"}
Jun 6, 2024 @ 10:27:46.609    {"instant":{"epochSecond":1717640866,"nanoOfSecond":609230611},"thread":"TaskExecutor-master-11281-ProcessTask [8800778879926]","level":"DEBUG","loggerName":"de.hybris.platform.warehousing.sourcing.impl.DefaultSourcingService","message":"Starting sourcing Order [**********]","endOfBatch":false,"loggerFqcn":"org.apache.logging.slf4j.Log4jLogger","contextMap":{"Tenant":""},"threadId":11281,"threadPriority":1,"origin":"PLATFORM"}
Jun 6, 2024 @ 10:27:46.609    {"instant":{"epochSecond":1717640866,"nanoOfSecond":609230611},"thread":"TaskExecutor-master-11281-ProcessTask [8800778879926]","level":"DEBUG","loggerName":"de.hybris.platform.warehousing.sourcing.impl.DefaultSourcingService","message":"Starting sourcing Order [**********]","endOfBatch":false,"loggerFqcn":"org.apache.logging.slf4j.Log4jLogger","contextMap":{"Tenant":""},"threadId":11281,"threadPriority":1,"origin":"PLATFORM"}
Jun 6, 2024 @ 10:27:46.609    {"instant":{"epochSecond":1717640866,"nanoOfSecond":609382455},"thread":"TaskExecutor-master-11281-ProcessTask [8800778879926]","level":"DEBUG","loggerName":"de.hybris.platform.warehousing.sourcing.filter.SourcingFilterProcessor","message":"Start filtering locations","endOfBatch":false,"loggerFqcn":"org.apache.logging.slf4j.Log4jLogger","contextMap":{"Tenant":""},"threadId":11281,"threadPriority":1,"origin":"PLATFORM"}
Jun 6, 2024 @ 10:27:46.609    {"instant":{"epochSecond":1717640866,"nanoOfSecond":609382455},"thread":"TaskExecutor-master-11281-ProcessTask [8800778879926]","level":"DEBUG","loggerName":"de.hybris.platform.warehousing.sourcing.filter.SourcingFilterProcessor","message":"Start filtering locations","endOfBatch":false,"loggerFqcn":"org.apache.logging.slf4j.Log4jLogger","contextMap":{"Tenant":""},"threadId":11281,"threadPriority":1,"origin":"PLATFORM"}
Jun 6, 2024 @ 10:27:46.608    {"instant":{"epochSecond":1717640866,"nanoOfSecond":608292646},"thread":"TaskExecutor-master-11281-ProcessTask [8800778879926]","level":"INFO","loggerName":"de.hybris.platform.yacceleratorordermanagement.actions.order.SourceOrderAction","message":"Process: order-process********** in step SourceOrderAction","endOfBatch":false,"loggerFqcn":"org.apache.logging.slf4j.Log4jLogger","contextMap":{"Tenant":""},"threadId":11281,"threadPriority":1,"origin":"PLATFORM"}

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

KBA , CEC-SCC-INT-S4I-AOM , SAP Asynchronous Order Management , Problem

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