SAP Knowledge Base Article - Public

3480366 - 1H 2024 - External candidate cannot rework the answers to the screening questions after resubmitting the withdrawn application - Recruiting Management

Symptom

When Mobile Apply is enabled, the external candidate cannot rework the answers to the screening questions after resubmitting the withdrawn application.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. An external candidate logs into Career site with Mobile Apply enabled.
  2. Apply to a job requisition.
  3. Withdraw the application.
  4. Resubmit the withdrawn application.
  5. Open the resubmitting application. You can see the answer of the screening questions cannot be reworked.

Resolution

Our engineering team is aware of the issue and is actively working to provide a solution as soon as possible.

If you are experiencing this issue, you can submit a ticket to SAP Support or click on the Star icon to bookmark this article to receive further updates. For how to subscribe a KBA, please refer to 2171560 - How to get notified about new or updated SAP Notes and/or KBAs - SAP for Me.

Keywords

candQuestions, feature permission, withdrawn, mobile apply, screening question , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Bug Filed

Product

SAP SuccessFactors Recruiting 2405