3480442 - Wrong Payment Format is used in Outgoing Bank Transfer for the Payment of an Expense Report

Symptom

When you generate the payment for an employee via payment run, You expect the payment to be generated as SEPA Credit Transfer.

However payment run generates the payment using different payment method than the expected SEPA Credit Transfer.

Environment

SAP Business ByDesign

Reproducing the Issue

Go to Payables work center.
Select Payment Run view.
Select the Payment Run.
Click on View Payment Proposal.
Show all payment proposal and search for the payment.

Here you can see the payment method used to generate the payment is different to the expected SEPA Credit Transfer.

You checked already the following settings:

Go to the Personnel Administration work centre.
Go to the Employees sub view.
Find Employee GHI and click Edit (GHI represents the respective Employee).
Navigate to the Personal Data tab.
Here the respective Country under Private Contact Data is maintained.

When you create a new Outgoing Bank Transfer for this employee still the wrong Payment Method is used.

Cause

In order to use the correct Payment Method by the System it is important that the address and country are maintained in the Business Partner data of the employee.

Resolution

Go to Business Partner Work Center.
Go to Business Partners view.
Search for Employee GHI and click Edit. (GHI represents the Employee ID).
Navigate to the Address Data tab.
Maintain the respective Country and the Address.
When you create a new Outgoing Bank Transfer the correct Payment Method will be used.

Keywords

wrong payment method, Employee, Expense Report, Outgoing Bank Transfer , KBA , SRD-FIN-CLM , Cash and Liquity Managment , Problem

Product

SAP Business ByDesign all versions