Symptom
When users try to save the Goal plan template from Manage templates, below error appears:
"An error occurred while attempting to load this template"
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Goal Management
Reproducing the Issue
- Action Search: Manage Templates
- Goal tab > select a Goal plan
- Receive error message
Cause
Character limit not set correctly for goal plan fields.
Resolution
Check whether Maximum length are set correctly as below for goal plan fields, if not change the maxlength accordingly and re-import the template from backend:
Field ID | Field Type | Changes |
---|---|---|
name |
You must have this field with the attribute required set to true in the goal plan template. This is the first field displayed on the UI when users create a goal. The maximum length allowed for this field is 500. | |
desc | The maximum length allowed for this field is 4,000. The recommended length is 2,000. | |
metric | The maximum length allowed for this field is 4,000. The recommended length is 1,000. |
See Also
Keywords
Goal plan, error, template, Manage templates, access, save, character, limit, attempting , KBA , LOD-SF-GM-TMP , Template Management , Problem