Symptom
- Error occurring when saving a card in Manage Home page: An error has occured when attempting to delete a resource. Please check the browser's console for details about the error.
- The message You don’t have the required permissions to upload a file shows up when trying to save an image in a card in Manage Home page.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
Scenario 1:
- Go to Manage Home Page;
- Go to Organizational Updates;
- Create a custom card;
- Upload an image;
- Click on Save button;
- The error occurs.
Scenario 2:
- Go to Manage Home Page;
- Go to Organizational Updates;
- Open a custom card to edit;
- Click on Edit button;
- Upload an image;
- Click on Save button;
- The error occurs.
Cause
If a custom card requires an image, to be able to create/edit the image, the permissions Manage System Properties > Company System and Logo Settings (or Learning > Learning Admin Access Permission), Manage System Properties > Company Dictionary, and Manage System Properties > Manage Home Page are required.
Resolution
Grant the affected user the below permissions:
- Manage System Properties > Company System and Logo Settings (or Learning > Learning Admin Access Permission)
- Manage System Properties > Company Dictionary
- Manage System Properties > Manage Home Page
Keywords
Manage Home Page, Organizational updates, Error editing cards, custom cards, Error creating cards, error, card, You don’t have the required permissions to upload a file, An error has occurred when attempting to delete a resource. Please check the browser's console for details about the error , KBA , LOD-SF-PLT-LHOM , Latest Home Page , LOD-SF-PLT-TIL , Custom Tile/Card Issues , How To