Symptom
The following behavior occurs in SAP Analytics Cloud (SAC):
- Schedule publication fails without any error messages during random time frames, while others of the same type succeeded.
Environment
- SAP Analytics Cloud Version
- SAP HANA Cloud
Reproducing the Issue
- Log on to SAC.
- Go to main menu>Calendar.
- Filter for specific publication.
- Notice that the publication is failed on some days without any error message under details.
Cause
- The specific publication was set to run during EU publication scheduling peak time 3AM GMT sharp (5AM CET).
- Due to the underlying platform scalability, this scheduling time can cause system overload and publication failures.
Resolution
Adjust the scheduling time by applying some offset e.g. set it to 3:15AM GMT (5:15AM CET).
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
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, KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , LOD-ANA-LDC , SAC Live Data Connection , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0