SAP Knowledge Base Article - Preview

3480709 - "Upload" Attachment Button Greyed Out During Onboarding in National ID Information Portlet - Onboarding

Symptom

During the Personal Data Collection step, the “Upload” button for the National ID attachment is unavailable.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

Personal, Data, Collection, PDC, step, upload, button, National, ID, attachment, unavailable, visibility, edit, view, only, onboardee, data, model, candidate, portlet, greyed, out, upload, attach , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

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