SAP Knowledge Base Article - Public

3480996 - Error during transfer - There was an unexpected error. Please try again later or, if the error persists, contact your system administrator - 2405

Symptom

Error occurs while submitting transfer for an employee from the MSS UI (Action > Change Job and Compensation Info)

  • "There was an unexpected error. Please try again later or, if the error persists, contact your system administrator."

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Take Proxy as Manager‎
  2. Go to the profile of any of the direct reports.
  3. Action > Change Job and Compensation Info > Check both Job Information and Compensation Information
  4. Event: Transfer > Change Position
  5. Save > Error occurs.
  6. There was an unexpected error. Please try again later or, if the error persists, contact your system administrator."

Cause

This is considered as a defect in 2405 release.

Resolution

Engineering investigation is in progress. This KBA will be updated with the relevant information.

Keywords

EMP_JOB_RELATIONS_INFO_T' with error: constraint NOT NULL violation;checkStringColumn(): found NULL on pos 0,column 'REL_USER_ID', table 'DC5PRD_STOCKPM5519:EMP_JOB_RELATIONS_INFO_T', 2405, 1H 2024, There was an unexpected error. Please try again later or, if the error persists, contact your system administrator. , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , Bug Filed

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 2405