Symptom
Error occurs while submitting transfer for an employee from the MSS UI (Action > Change Job and Compensation Info)
- "There was an unexpected error. Please try again later or, if the error persists, contact your system administrator."
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Take Proxy as Manager
- Go to the profile of any of the direct reports.
- Action > Change Job and Compensation Info > Check both Job Information and Compensation Information
- Event: Transfer > Change Position
- Save > Error occurs.
- There was an unexpected error. Please try again later or, if the error persists, contact your system administrator."
Cause
This is considered as a defect in 2405 release.
Resolution
Engineering investigation is in progress. This KBA will be updated with the relevant information.
Keywords
EMP_JOB_RELATIONS_INFO_T' with error: constraint NOT NULL violation;checkStringColumn(): found NULL on pos 0,column 'REL_USER_ID', table 'DC5PRD_STOCKPM5519:EMP_JOB_RELATIONS_INFO_T', 2405, 1H 2024, There was an unexpected error. Please try again later or, if the error persists, contact your system administrator. , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , Bug Filed