SAP Knowledge Base Article - Public

3481118 - Charts is not displaying data and not applying filters correctly in SAP Analytics Cloud (SAC)

Symptom

In an SAC story, a chart periodically shows "Failed to fetch data" or improper data, while a table with the same data works properly in the same story.

Environment

SAP Analytics Cloud 2024.8.10

Reproducing the Issue

  1. Open the story.
  2. Notice the chart with "Failed to fetch data".
  3. The data is displayed when the chart is copied to an other page (responsive or canvas).

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

Keywords

chart, charts, failed to fetch data, incorrect data, sac , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0