SAP Knowledge Base Article - Public

3481157 - Option to Extract Attachments Using Data Workbench Not Available

Symptom

Unable to find the option to extract attachments using data workbench for all BOs.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Data Workbench - Export
  2. Select the respective BO
  3. Notice that there is no option to extract attachment.

Cause

Currently only data related items can be exported via Data Workbench.

Resolution

Extraction of attachment using Data Workbench is not possible. This is an Expected behavior.

As a workaround you can follow 3371608 - How to do Attachment Extraction from SAP Cloud for Customer - SAP for Me to extract attachments using ODATA collection by using Object ID as reference.

Keywords

KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer core applications all versions