Symptom
I created an alert for my custom MDF object and added the notification token [[VIEW_BLOCK_ON_PROFILE]] to create a link to the block, but the notification sent does not display the link. The notification is showing the token [[VIEW_BLOCK_ON_PROFILE]] as plain text.
Environment
SAP SuccessFactors HCM
Cause
Token [[VIEW_BLOCK_ON_PROFILE]] is not supported for Live Profile MDF Information block.
Resolution
Custom alert messages support only the notifications listed in the below documentation:
[[VIEW_BLOCK_ON_PROFILE]] is a special token that directs users to a specific block page of People Profile, but it is supported only for the following seven Employee Central entities:
Entity Type | Block Type |
---|---|
Compensation Information | COMP_INFO_BLOCK |
Employment Information | EMPLOYMENT_INFO_BLOCK |
Global Assignment | ASSIGNMENT_INFO_BLOCK |
Job Information | JOB_INFO_BLOCK |
Non-Recurring Pay Components | NON_RECURRING_BLOCK |
Recurring Pay Components | COMP_INFO_BLOCK |
Work Permit | WORK_ELIGIBILITY_BLOCK |
As custom MDF objects go into the Live Profile MDF Information block, the alert does not support the [[VIEW_BLOCK_ON_PROFILE]] notification token.
See Also
Keywords
KBA , LOD-SF-MDF-ALR , MDF Alerts , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , Problem