SAP Knowledge Base Article - Preview

3481432 - Manage Dispute Cases App ID F0702A : Add or remove the note type assignment

Symptom

While creating notes in Dispute Case text ids Internal note, Reply, Customer Reply, concluding remark & description of customer are appears instead of Internal note & Email from Customer as text profile XXX assigned to case types .

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Product

SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023

Keywords

Note type assignment, Text Profile , Case types, case Type , KBA , FIN-FIO-CCD-COL , Fiori-UI for Collections and Dispute Management , Problem

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