Symptom
- Error when attempting to log into the Central Management Console or BI Launch Pad:
- Account information not recognized: Could not reach CMS 'ServerName:6400'. The CMS on machine 'Server_Name' was stopped due to a critical error. (FWM 20031)
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
- MS SQL server
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
MS SQL server, 20031 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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