Symptom
- Coverage Rounding Rule not executed when factor is -1 in rate chart.
- Rounded Coverage is blank in enrollment.
Environment
SAP SuccessFactors Employee Central: Employee Benefits
Reproducing the Issue
- During creation of enrollment or editing enrollment, change coverage value.
- Check that rounded coverage value is not shown and also rule trace does not capturethe Coverage Rounding Rule being executed/triggered.
Cause
The issue is with rate chart. Rate chart is configured with factor -1.
When rate chart is configured with factor -1, system picks the contribution values directly from the rate chart and there won't be any calculation with coverage. Hence the rounded coverage is not calculated.
Resolution
Eexpected behavior as per the system design. If you need behavior to be enhanced/different, please log an enhancement idea to product team following KBA-2090228.
See Also
Keywords
Coverage, rounding, rounded coverage, round, rule, salary, benefit, insurance coverage, amount, factor, rate chart, Rounded Coverage. , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement