SAP Knowledge Base Article - Public

3481737 - SAC chart does not load data in Optimized Design Experience mode in SAP Analytics Cloud

Symptom

  • Not possible to create a chart for users in ODE story mode based on direct live data connection to SAP BW in SAC.
  • The chart is not loading any data.
  • Not reproducible with classic mode.
  • Same data is loaded in tables.

Environment

  • SAP Analytics Cloud (Enterprise) 2024.08.10
  • SAP NETWEAVER 7.5

Reproducing the Issue

    1. Login to SAC.
    2. Create a story based on direct live connection to BW.
    3. Insert a chart e.g. line chart. => the chart is not loading any data.

     

    Cause

    This issue is currently under investigation by development.

    Resolution

    This issue is currently under investigation by development.

    See Also

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    Keywords

    SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.saphttps://hanacloudservices.cloud.saphttps://cloudanalytics.accounts.ondemand.comhttps://hanacloudservices-us.accounts.ondemand.comhttps://www.sap.comhttps://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software epm, business intelligence , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

    Product

    SAP Analytics Cloud 1.0