3481802 - Hard Purge with The System Identifier Purge is failing for User Due to associated Recruiting data.

You would receive an application error when trying to Hard Purge with The System Identifier Purge.

The application error id would be accompanied by error: Job requisition form data is associated with the user you are trying to purge. Contact the system administrator to proceed further

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SuccessFactors  Employee Central - Data Retention Management
• Successfactors - Recruiting Management

• Go to: Company ID: 
• Login as
• Go to Data Retention Management
• System Identifier Purge Job Monitor.
• Purge all inactive users
• submit

Email receive by approval:

• Execute script to run user purge failed: Wrapped Exception: com.successfactors.db.dao.DAOException:
• Error while executing SQL script: SAP DBTech JDBC: [XXXX]: user-defined error: :
• Job requisition form data is associated with the user you are trying to purge. Contact the system administrator to proceed further..

The System Identifier Purge is failing for User due to associated Recruiting data.

Please contact Employee Central Support Engineer Team and Add the following to your case:

1. Customer need to provide a written Approval for an update Script  at the database level ( No negative impact)

• 3375924 - How To check User Status Via Data inspector
• 2545988 - How To Purge or Delete Users In SuccessFactors

hard purge ,  Incident INC8309379, DRMUserPermanentPurgeJob$PermanentPurgeException: Execute script to run user purge failed, Job requisition form data is associated with the user you are trying to purge. Contact the system administrator to proceed further, Permanent User Purge , System Identifier Purge Job Monitor, Purge all inactive users, associated Recruiting data , KBA , LOD-SF-EC-DRM , Data Retention Management - (DRM & DRTM) EC Data Only , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem