Symptom
You would receive an application error when trying to Hard Purge with The System Identifier Purge.
The application error id would be accompanied by error: Job requisition form data is associated with the user you are trying to purge. Contact the system administrator to proceed further
Environment
Successfactors - Recruiting Management
Reproducing the Issue
- Go to: Company ID:
- Login as
- Go to Data Retention Management
- System Identifier Purge Job Monitor.
- Purge all inactive users
- submit
Email receive by approval:
- Execute script to run user purge failed: Wrapped Exception: com.successfactors.db.dao.DAOException:
- Error while executing SQL script: SAP DBTech JDBC: [XXXX]: user-defined error: :
- Job requisition form data is associated with the user you are trying to purge. Contact the system administrator to proceed further..
Cause
The System Identifier Purge is failing for User due to associated Recruiting data.
Resolution
Please contact Employee Central Support Engineer Team and Add the following to your case:
Customer need to provide a written Approval for an update Script at the database level (No negative impact)
See Also
Keywords
hard purge , Incident INC8309379, DRMUserPermanentPurgeJob$PermanentPurgeException: Execute script to run user purge failed, Job requisition form data is associated with the user you are trying to purge. Contact the system administrator to proceed further, Permanent User Purge , System Identifier Purge Job Monitor, Purge all inactive users, associated Recruiting data , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem