SAP Knowledge Base Article - Public

3481814 - Career Site Builder - Job Alert Email Template issues for Latvian, Estonian and Macedonian languages - Recruiting Marketing

Symptom

  • Job Alert Email Template is not saving in Career Site Builder
  • When clicking on Preview tab under Career Site Builder > Layouts > Job Alert Email Template, it's empty.

Both issues happens only for Latvian, Estonian and Macedonian locales.

 

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to Career Site Builder > Layouts > Job Alert Email Templates
  2. Select lv_LV, et_EE or mk_MK locales
  3. Add information to subject and body
  4. Click on Preview tab
  5. You will see it's empty
  6. Click on the Save button
  7. Leave the page 
  8. Access  Job Alert Email Templates again
  9. Click on Preview tab again
  10. You will see it's still empty

Resolution

The Engineering team finished the code review and informed that the fix is currently aimed to be available with the next release product release 2H 2024. 

Release dates can be found on SAP SuccessFactors Product Release & Road Map Information

Keywords

job alert preview empty, csb job alert email template, job alert email template not saving, job alert email template, not saving, does not save , KBA , LOD-SF-RMK-CSB-LAY , Job Layouts, Email Layouts, Job Alerts Layouts , Known Error

Product

SAP SuccessFactors Recruiting all versions