SAP Knowledge Base Article - Public

3481873 - Generate Opportunity Summary Gives Error xml transformation failed

Symptom

Error "xml transformation failed" is witnessed while generating Opportunity's Summary. 

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales work center.
  2. Go to Opportunities work center view.
  3. Search and open an opportunity.
  4. Click on Action.
  5. Select preview.
  6. Error "xml transformation failed" error is witnessed.
 

Cause

Error is witnessed when a field entry exceeds allowed limit of characters.

Owner name is allowing maximum 40 characters however Opportunity is passing the Owner name more than 40 characters, due to error message 'XML transformation failed' is witnessed

 

Resolution

 Change the Owner name used in Opportunity to specified length of maximum 40 characters.

This results in preview Opportunity without any error.

Keywords

"xml transformation failed", generate Opportunity, preview, summary. , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2405