Symptom
When login in to SAP Analytics Cloud using Single Sign-On (SSO), the following SSO provider pop-up window appears.
AADSTS50105: Your administrator has configured the application SAP Analytics Cloud ('1137b000-c5a3-49ff-899c-c4725edb1da2') to block users unless they are specifically granted ('assigned') access to the application.
The signed in user 'xxxxx@yyyyy.com' is blocked because they are not a direct member of a group with access, nor had access directly assigned by an administrator.
Please contact your administrator to assign access to this application.
Environment
SAP Analytics Cloud 2024.8.10
Reproducing the Issue
- try login in to SAC through SAML SSO
- SSO provider pop-up window appears
Cause
User is blocked because user is not a direct member of a group with access, nor had access directly assigned by an administrator.
Resolution
Please contact the Single Sign-On (SSO) Administrator, or specifically, the Azure Active Directory (AD) Administrator, and ask them to add the user to the Azure Enterprise Application "SAP Analytics Cloud".
Please note that the error is not generated by SAC application.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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