SAP Knowledge Base Article - Public

3482019 - S4HANA Mashup is Not Clickable Inside SAP Sales and Service Cloud V2


You have created an HTML mashup for S4HANA application, and it is rendering fine inside the SAP Sales and Service Cloud V2 system, but after sign in you cannot click inside the S4HANA application.


  • SAP Service Cloud v2
  • SAP Sales Cloud v2


Please follow the below steps in your S4HANA settings in order to solve the issue:

  1. Go to Administration.
  2. Enter Security.
  3. Go to Maintain Protection Allowlists.
  4. In the Clickjacking Protection tab, click on the + icon and add the Trusted Host Name, Schema, and Port for your SAP Service Cloud tenant.

This step allows trusted access for SAP Sales and Service Cloud and Agent Desktop to your S/4 HANA Cloud tenant.

See Also

Configure SAP S/4HANA Cloud


S4HANA, S/4 HANA, Mashup, Clickable, Click, Interact, Clickjacking, Sales, Service , KBA , CEC-CRM-MAS , Mashups for SAP Sales/Service Cloud , Problem


SAP Sales Cloud and SAP Service Cloud Version 2 1.0