SAP Knowledge Base Article - Preview

3482036 - Returning old product version

Symptom

  • When adding product synced from back office through catalog, it throws generic Application Error
  • Developer Console trace shows not current active Knowledge Base (older version).
  • Attributes removed from a product being available in the configurator
  • Products available in 2 different categories
  • "Unknown item in BOM" message displayed in ECC.


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Environment

SAP SALES CLOUD CPQ connected with back office solution

Product

SAP CPQ 2024

Keywords

KB, Sync, Application Error, CPS, Product version, Catalog, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

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