SAP Knowledge Base Article - Public

3482046 - Unable to Convert Story to Optimized Design Experience - Something went wrong while enabling optimized view mode

Symptom

Unable to convert one particular Story to Optimized Design Experience.

'Something went wrong while enabling optimized view mode"

"Cannot read properties of undefined (reading 'icElement')"

 

Environment

SAP ANALYTICS CLOUD

Reproducing the Issue

  1. Login to the tenant
  2. Open the Copy
  3. Click File > Convert to Optimized Design Experience
  4. Fails with: 

    Something went wrong while enabling optimized view mode

    Cannot read properties of undefined (reading 'icElement')

Cause

The issue under investigation by Development

Resolution

The issue under investigation by Development

Keywords

KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0