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3482093 - Failed to restore ASE by using Commvault when SSL connection is enabled - SAP ASE

Symptom

  • ASE is installed with the following options in SWPM

1.Enable encrypted data transmission with SSL
2.Enable SSL for backup server
3.Enable full database encryption 

  •  Commvault log shows the connection is failed.
    cv_syb_clientmsg_cb() - Message String: ct_connect(): network packet layer: internal net library error: Net-Lib protocol driver call to connect two endpoints failed
    cv_syb_connect() - ct_connect failed
    cv_syb_connect() - Retry connect with password encryption
    cv_syb_connect() - ct_connect retry
    cv_syb_clientmsg_cb() - Message String: ct_connect(): network packet layer: internal net library error: Net-Lib protocol driver call to connect two endpoints failed
    cv_syb_connect() - ct_connect failed again
    cv_syb_connect() - Retry after setting CS_SEC_EXTENDED_ENCRYPTION.
    cv_syb_connect() - ct_connect retry
    cv_syb_clientmsg_cb() - Message String: ct_connect(): network packet layer: internal net library error: Net-Lib protocol driver call to connect two endpoints  cv_syb_connect() - ct_connect failed again
    CvSybDB::InitSybConnection() - error message: ct_connect(): network packet layer: internal net library error: Net-Lib protocol driver call to connect two endpoints failed
    CvSybDB::InitSybConnection() - cv_syb_connect failed
    CvSybDB::InitSybConnection() - Cleaning up the connection


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Environment

SAP ASE

Product

SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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