Symptom
When logging onto CRM UI with End User and SOLMANREQU business role to reply Test Case ZMDT that has status Author Action, the status remains in Author Action and is not changed to "In Process" as expected.
Read more...
Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
SOLMANREQU, ZMDT, Author Action, In Process, AGS_WORK_CUSTOM, Save and Reply, key user, IM_REP_STA, user status , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.