SAP Knowledge Base Article - Public

3482390 - Error 'Customer logic for additional email recipients is not supported' in Output Parameter Determination app

Symptom

When trying to maintain addition of email recipients in Output Parameter Determination app, the following error occurs:

  • Customer logic for additional email recipients is not supported

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

1. Navigate to the 'Output Parameter Determination' app.
2. Open certain application and choose determination step 'Email Recipient'.
3. Add addition row to maintain the addition of email recipient.
4. The error 'Customer logic for additional email recipients is not supported' is displayed.

Cause

For some applications, the function of addition of email recipients is not yet available.

Resolution

The following KBA is updated in real time. It should be taken as a reference to learn what applications are enabled with this function of addition of email recipients.

  • KBA 0003331087 - Sample implementations of custom logic: Addition of Email Recipients - SAP S/4HANA Cloud

If an application is not yet available with this function, a new feature request is preferred to be submitted to the Customer Influence portal.

See Also

  • KBA 0003331087 - Sample implementations of custom logic: Addition of Email Recipients - SAP S/4HANA Cloud

Keywords

SAP S/4HANA Cloud, Output Control, Output Parameter Determination, Custom Logic, Delivery Notes, Email Recipients, Error, addition of email recipients , KBA , CA-GTF-OC , SAP S/4HANA output management , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions