SAP Knowledge Base Article - Preview

3482419 - No link button available to link an additional email to the SAP Universal ID (UID)

Symptom

  • When attempting to link an email ID to the SAP Universal ID in the Manage my Account page, a message stating "There is no account associated with this e-mail" appears and the Link button is not available.  
  • I encountered a problem while attempting to link an email ID to the SAP Universal ID on the Manage my Account page, as the Link button was not visible.
  • No link button available to link an additional email to the SAP Universal ID
  • Authentication with this email is not possible, since there is no IDS account behind it.


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Environment

SAP Account Manager

Keywords

No account, associated, add account, UID,  Account Manager, S-user, P-user, not linked, link button, unavailable , KBA , XX-SER-UID , SAP Universal ID , Problem

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