SAP Knowledge Base Article - Public

3482541 - Error "Your Domain is Not Trusted" for Mashup in SAP Sales and Service Cloud V2 System


You have created a mashup, but it is not rendering. It fails with error: "Your domain is not trusted. Please contact your system administrator".


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


  • SAP Service Cloud v2
  • SAP Sales Cloud v2


It's necessary to whitelist the SAP Sales and Service Cloud V2 tenant URL in the authentication application side, so that the authentication URL can be loaded inside Iframe in the SAP Sales and Service Cloud V2 domain. 


    For IAS Authentication, please follow the solution of this documentation: 


    IAS, Mashup, Authentication, System administrator, Domain, Trusted, Iframe, CNS , KBA , CEC-CRM-MAS , Mashups for SAP Sales/Service Cloud , BC-IAM-IDS , Identity Authentication Service , Problem


    SAP Sales Cloud and SAP Service Cloud Version 2 1.0


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