SAP Knowledge Base Article - Public

3482563 - External candidates are unable to accept Online Offers with E-Signature - Recruiting Management

Symptom

After the b2405 release, the external candidates are unable to accept offer letters that are created with DocuSign, they click on Accept and they are redirected to a page with error 404.

Environment

SAP SuccessFactors Recruiting Management

Resolution

The Engineering team has been engaged to investigate this issue.

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Keywords

docu, sign, offer, letter, e, signature, page, 404, error. , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Bug Filed

Product

SAP SuccessFactors Recruiting all versions