SAP Knowledge Base Article - Public

3482609 - Error: Postal Code is mandatory since you have entered a street attribute

Symptom

While updating Account Address, you get the following:
Error: Postal Code is mandatory since you have entered a street attribute

Environment

SAP Sales Cloud Version 2

SAP Service Cloud Version 2

Reproducing the Issue

  1. Go to Accounts
  2. Open any Account
  3. Go to Address section in the Account Header
  4. Enter a value for Country/Region field
  5. Enter a value for Street field
  6. Error: Postal Code is mandatory since you have entered a street attribute

Cause

Street Postal Code parameter is set as True for the respective Country/Region

Resolution

  1. Go to Settings
  2. Go to Language, Region, and Currency 
  3. Go to Country/Region facet
  4. Go to the respective Country and click on '+' to expand
  5. Find the parameter 'Street Postal Code:'

    If this is set as true, the error is thrown and the Postal Code needs to be maintained. Set it as false if you do not wish to see this error message.

Keywords

error, import, Error: Postal Code is mandatory since you have entered a street attribute, postal code, street, account, Street Postal Code: , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0