SAP Knowledge Base Article - Preview

3482611 - "Hide Agent Name" feature is not working - Ask HR


The option "Hide Agent Name" was set to "Yes" in "Service Center Configuration", but it is not hiding the agents name in Ask HR.



agent name, reporter, ticket, visible, conversation, tickets overview, askhr, ecsc, employee central service center , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.