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SAP Knowledge Base Article - PreviewSymptom
The option "Hide Agent Name" was set to "Yes" in "Service Center Configuration", but it is not hiding the agents name in Ask HR.
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Keywords
agent name, reporter, ticket, visible, conversation, tickets overview, askhr, ecsc, employee central service center , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem
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