SAP Knowledge Base Article - Public

3482875 - Error in Document Output"Error when calling SOAP Runtime functions: SRT: HTTP error: ("HTTP Code 500: Internal Server Error)"

Symptom

Error occurs in document output "Error when calling SOAP Runtime functions: SRT: HTTP error: ("HTTP Code 500: Internal Server Error - Details see in error log of transaction SRTUTIL")"

Environment

SAP Business ByDesign 

Reproducing the Issue

  1. Go to Application and User Management work center
  2. Go to Business Communication Monitoring View
  3. Show Business Messages with Errors
  4. Select Document ID for Business Document Outbound Delivery
  5. Select the Message Details sub tab
  6. System throws the following error
  7. Error when calling SOAP Runtime functions: SRT: HTTP error: ("HTTP Code 500: Internal Server Error - Details see in error log of transaction SRTUTIL")

Cause

It is advisable not to make changes to the communication scenario when a communication arrangement exists . Introducing changes in this situation may lead to errors 

Resolution

If changes are necessary to the communication scenario when a communication arrangement exists, it is recommended to delete and recreate the communication arrangement.

Keywords

HTTP Code 500, communication arrangement , business communication monitoring , document output, Error when calling SOAP Runtime functions: SRT: HTTP error, SRT: HTTP error, SOAP Runtime functions , KBA , AP-RC-OUT , Output Management , Problem

Product

SAP Business ByDesign all versions