SAP Knowledge Base Article - Public

3482927 - Story widgets become blank suddenly in SAP Analytics Cloud (SAC)


  • Story widgets become blank suddenly in SAC.
  • Using the same model in a new widget works correctly.


SAP Analytics Cloud Enterprise

Reproducing the Issue

  1. Login to SAC.
  2. Open a story.
  3. Notice that some widgets are blank, while creating a new widget with the same model is possible.


Some irrelevant filters are applied to the chart (related to Linked Analysis configuration that might have been removed from the story for example).


It is recommended to check the Applied to Chart Menu on the faulty widgets (accessible from the three dots next to the top right corner of the widget) to make sure all the configurations are relevant and working correctly.

See Also

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SAC, SAP Analytics Cloud, widgets, widget, blank, story, not working, empty, issue, filters, applied, suddenly,  , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-UNS-DSG , Unified Story Designer Issues , Problem


SAP Analytics Cloud 1.0