SAP Knowledge Base Article - Public

3482953 - Time Sheet Auto Submission not happening for past week time sheets

Symptom

There is a delay regarding the submission of Employee Time Sheet. There is no Time Recording Submission Configuration assigned to the relevant Time Recording Profile, hence default submission logic should have worked without delay.

Environment

  • SAP SuccessFactors Employee Central - Time Sheet
  • SAP SuccessFactors Time Tracking

Reproducing the Issue

Create a time sheet submission configuration with minimum positive deviation date and assign it to any time recording profile in the instance.

Cause

The root cause of this issue is that the system is taking the minimum positive deviation date from all the existing time sheet submission configurations as the minimum default deviation submission date for all time sheets that are not configured with a greater deviation date.
For example, if there are 2 time sheet submission configurations, one has deviation date as 8, the other as 4, then 4 will be taken as the default deviation submission date for all the time sheets that are not assigned with a time sheet submission configuration with a greater deviation date.

Resolution

The Engineering team is working on the fix with high priority. The issue is planned to be fixed via patch H1 2024 P11 (02-Jul-24 in Preview and 04-Jul-24 in Production). This KBA will be updated when there are any changes to the planned fix.

Workaround:
Create a dummy time sheet submission configuration with a configured deviation of 0 (not empty). This rule does not need to be assigned to any time recording profile. Its existence will overwrite the minimum deviation submission date as 0 for all time sheets. This means that for time sheets without a configured deviation, the auto submission will occur on the next day after the end date of the time sheet week. For time sheets with a deviation date configured, their own deviation date will be used. 

Keywords

TIM-45382, PTCH-44273, Time Sheet Auto Submission, time sheet submission configuration, deviation , KBA , LOD-SF-TTR-TMS , Time Sheet , Known Error

Product

SAP SuccessFactors HCM Core 2405