SAP Knowledge Base Article - Public

3483217 - Calendar email notification changed from opening specific calendar task to opening the story in SAP analytics cloud

Symptom

  • When you open a calendar task from an e-mail notification it redirects you to the story instead of the calendar.

Environment

  • SAP analytics cloud

Reproducing the Issue

  • Open a calendar task from an e-mail notification.

Cause

  • This is the behaviour by design.

Resolution

  • The email notification link will always redirect to the story in the following cases:
    -Task has exactly one workfile 
    -User is assignee or reviewer and NOT the owner of the task
    -Task has the status open or in progress
  • Currently the development team is working on a fix to replace the button 'open task' to 'open story' when the conditions above are fulfilled to avoid confusion.

Keywords

SAC  , SAP analytics cloud , calendar , story , e-mail notification , task , KBA , LOD-ANA-PL-PRO , Planning Process, Input Task, Calendar Task , Problem

Product

SAP Analytics Cloud 1.0