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SAP Knowledge Base Article - PreviewSymptom
Since 1H 2024 release, the employee quick card will not be displayed if the user has no User Search RBP permission.
Instead, it will show an error "Unable to load data" for legacy employee profile or "Looks like something went wrong" for latest employee profile.
Example for quick card when Latest Employee Profile is disabled in "Company System and Logo Settings"
Example for quick card when Latest Employee Profile is enabled in "Company System and Logo Settings"
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP SuccessFactors HCM suite B2405
Product
Keywords
Quick Card, Employee Quick Card, Unable to load data, Looks like something went wrong, RBP, User Search, org chart, WorkProfile, WorkforcePersonProfile, API , KBA , LOD-SF-PLT-QC , Quick Card in Search , Problem
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