SAP Knowledge Base Article - Preview

3483235 - "You are not authorized to access the resource" Error in Extensibility Administration

Symptom

As an administrator, you might delete an extension field to eliminate redundancy, improve system performance, and maintain data accuracy. For identifying all field usages you're using "Where Used" function. However, you can see following error when clicking on "Where Used" button available in Extensibility Administration:

  • You are not authorized to access the resource

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Service Cloud Version 2
  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

sap.crm.service.whereUsedService, whereUsedService, You are not authorized to access the resource, Extensibility Administration , KBA , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , CEC-CRM-CZM , Customization for SAP Sales/Service Cloud , How To

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