SAP Knowledge Base Article - Public

3483483 - Unable to replicate Business Partner from SAP Business Suite. Error message: ApiDisabled

Symptom

When replicating Business Partners from S4 to CPQ using SOAP API, you're getting API disabled response in CPQ.

Your tenant is on Quote 2.0 engine, and Business Partners feature is already enabled in your tenant.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

You're using Customer Administration SOAP API with ADDORUPDATE action.

And you see the below response from the API call:

<CustomerAdministrationResponse xmlns="http://webcominc.com/" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <CustomerAdministrationResult>
    <Response xmlns="">
      <Result>NOK</Result>
      <Error>
        <Code>100000</Code>
        <Message>Admin.CustomerAdministration.ApiDisabled</Message>
      </Error>
    </Response>
  </CustomerAdministrationResult>
</CustomerAdministrationResponse>

Cause

This error happens when you are consuming the API for Customers, and as you are on Quote 2.0 with Business Partner enabled, this is not the correct API. 

Resolution

Please use Business Partners REST API call.

You can find it on Swagger: https://webcomcpq.com/webapihelp/index#/BusinessPartner

See Also

Integration Flow | SAP CPQ Integration with SAP ERP | SAP Business Accelerator Hub

Configuration for integration flow “Replicate Business Partner from SAP Master Data Integration” | SAP Help Portal

Keywords

API disabled response, ApiDisabled, 100000, error code, business partners, BP, REST API, SOAP API, CustomerAdministration, Customer Administration SOAP API,  , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions