Symptom
Forwarded candidates (Late Stage Applications) log into the External Career Site for the first time and edit their Applications when placed in a certain application status. They upload files to fields of type="multiattachmentselection" and when saving the Application, an error occurs saying that the fields of type="multiattachmentselection" are required. When checking these fields we do not see any files uploaded. But when they log out of the External Career Site and login again, the files are there. The same if they log into an incognito browser, the files are visible.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- As the Recruiter (logged in user) add a new candidate to Job Req ID 51825
- Move the candidate along the pipeline until it reaches a specific application status where documents need to be collected from the candidate
- At this point an email is triggered to the candidate with instructions on how to login
- Login as the candidate to the External Career Site after resetting the password
- Upload a file for each field of type="multiattachmentselection"
- Fill out any other mandatory fields
- Click on Save
- The error occurs
Cause
The issue is happening because of a form tag that is getting added to RMK header.
Resolution
This issue will be fixed in the 2H 2024 release:
- Preview: October 14
- Production: November 15-17
Keywords
Upload, error, document, attachment, forwarded, multiattachment, RCM-128735 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem