Symptom
This KBA outlines the steps on how to configure the Info notifications for Task Entity using Autoflow.
Ex : If a Task Responsible has been changed and want to send out the Info Notifications.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Sales and Service Cloud Version 2
Resolution
When you create a AutoFlow for Tasks, under Send Info Notifications, you can choose either of the options in Role Based Recipients as indicated :
1) Organizer of the Task
2) Owner of the Task
Keywords
Task, Autoflow, Info Notifications, Update Notifications, , KBA , CEC-CRM-AFL , Autoflow for SAP Sales/Service Cloud , Problem
Product
Attachments
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