SAP Knowledge Base Article - Public

3483580 - Mapping custom field, value is not flowing from or to Onboarding 1.0

Symptom

  • Mapping a custom field, from a standard section in Employee Central to Offboarding task for example, value is not properly flowing.
  • The same mapping works for other custom fields in the same Section/Portlet.
  • The same mapping works for other instances.

Environment

SAP SuccessFactors Onboarding

Cause

It might be a refresh issue.

Resolution

If the same mapping is properly working for other fields or even other instances, it might be a refresh issue indeed.

Try it by removing the mapping (Field Mapping Tool) > Save > Re-add the mapping and check with new candidates.

Keywords

custom, map, mapping, field, not, flowing, value, from, EC, Employee Central, Onboarding, Offboarding, OBD, 1.0, Field mapping tool, portlet, section , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions