Symptom
After enabling the Unified Data Model (UDM) in Career Site Builder, no field values are shown in several places:
- When adding a new filter in Category Pages > Job List
- Layouts > Search Results > Results Cards
- Layouts > Search Results > Search Filters
- Landing > Edit a page > Data Capture Form > Job Alerts > Add Filter
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Go to the Career Site Builder
- Category Pages
- Select a category page
- Job List
- Click on Add Filter
- Select a field
- No values can be found for the selected field
Or
- Go to the Career Site Builder
- Layouts
- Search Results
- Results Cards
- Add Field
- No values found
Or
- Go to the Career Site Builder
- Layouts
- Search Results
- Search Filters
- Add Field
- No values can be found
Or
- Go to the Career Site Builder
- Landing
- Edit a page
- Data Capture Form
- Job Alerts
- Add Filter
- No values found
Cause
The field values have not been translated for all the locales implemented.
Resolution
Configure default and the translated values for field labels and picklist values for all the locales implemented. Not populating the values affects field and data availability in the Unified Data Model.
When accessing CSB from the Admin Center, please also check the system language you are currently logged in and ensure the field values are translated for that locale, too. Especially when using English US and/or English UK.
Note for implementation Partners and Professional Services: Command Center is in English US only, therefore when accessing Career Site Builder from Command Center only values in English US are being shown. If the values have not been translated in English US, then no values will be shown. In this case either translate the field values in English US or access Career Site Builder from the Admin Center.
See Also
SAP Help Portal: The Career Site Builder Unified Data Model
Keywords
Values, filter, condition, category, pages, field, Unify, UDM, blank, search, cards, results, filters, add , KBA , LOD-SF-RMK-CSB-CAT , Category page rules , LOD-SF-RMK-CSB , Career Site Builder , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , LOD-SF-RMK-CSB-SEA , Search settings, search results , Problem