SAP Knowledge Base Article - Public

3483665 - Unified Data Model - Filter fields do not show any values in Career Site Builder after enabling the Unified Data Model (UDM)

Symptom

After enabling the Unified Data Model (UDM) in Career Site Builder, no field values are shown in several places:

  • When adding a new filter in Category Pages > Job List
  • Layouts > Search Results > Results Cards
  • Layouts > Search Results > Search Filters
  • Landing > Edit a page > Data Capture Form > Job Alerts > Add Filter

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to the Career Site Builder
  2. Category Pages
  3. Select a category page
  4. Job List
  5. Click on Add Filter
  6. Select a field
  7. No values can be found for the selected field

Or

  1. Go to the Career Site Builder
  2. Layouts
  3. Search Results
  4. Results Cards
  5. Add Field
  6. No values found

Or

  1. Go to the Career Site Builder
  2. Layouts
  3. Search Results
  4. Search Filters
  5. Add Field
  6. No values can be found

Or

  1. Go to the Career Site Builder
  2. Landing
  3. Edit a page
  4. Data Capture Form
  5. Job Alerts
  6. Add Filter
  7. No values found

Cause

The field values have not been translated for all the locales implemented. 

Resolution

Configure default and the translated values for field labels and picklist values for all the locales implemented. Not populating the values affects field and data availability in the Unified Data Model.

When accessing CSB from the Admin Center, please also check the system language you are currently logged in and ensure the field values are translated for that locale, too. Especially when using English US and/or English UK. 

Note for implementation Partners and Professional Services: Command Center is in English US only, therefore when accessing Career Site Builder from Command Center only values in English US are being shown. If the values have not been translated in English US, then no values will be shown. In this case either translate the field values in English US or access Career Site Builder from the Admin Center. 

See Also

SAP Help Portal: The Career Site Builder Unified Data Model

Keywords

Values, filter, condition, category, pages, field, Unify, UDM, blank, search, cards, results, filters, add , KBA , LOD-SF-RMK-CSB-CAT , Category page rules , LOD-SF-RMK-CSB , Career Site Builder , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , LOD-SF-RMK-CSB-SEA , Search settings, search results , Problem

Product

SAP SuccessFactors Recruiting all versions