SAP Knowledge Base Article - Public

3483665 - Unified Data Model - Filter fields do not show any values in Career Site Builder after enabling UDM

Symptom

After enabling the Unified Data Model (UDM) in Career Site Builder, no field values are shown in several places:

  • When adding a new filter in Category Pages > Job List
  • When adding a new filter in Layouts > Job layout
  • When adding a new filter in Landing > Edit a page > Data Capture Form > Job Alerts 

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to the Career Site Builder
  2. Category Pages
  3. Select a category page
  4. Job List
  5. Click on Add Filter
  6. Select a field
  7. No values can be found for the selected field

Or

  1. Go to the Career Site Builder
  2. Layouts
  3. Job layout
  4. Click on Add Filter
  5. Select a field
  6. No values can be found for the selected field

Or

  1. Go to the Career Site Builder
  2. Landing
  3. Edit a page
  4. Data Capture Form
  5. Job Alerts
  6. Add Filter
  7. No values found

Cause

The field values have not been translated for all the locales implemented

or 

The locale used to navigate to CSB is not enabled as a Recruiting Language

Resolution

Missing Translations :
Configure default and the translated values for field labels and picklist values for all the locales implemented in CSB and RCM. Not populating the values affects field and data availability in the Unified Data Model.

Navigation locale is not enabled in Manage Recruiting Languages:
The locale used to navigate to CSB from Bizx is not enabled as a Recruiting Language under Manage Recruiting Languages. 

Note for implementation Partners, Support and Professional Services:
Command Center is in English US only, therefore when accessing Career Site Builder from Command Center only values in English US are being shown. If the values have not been translated in English US, or English US is not enabled as a Recruiting Language In BIZX then no values will be shown. In this case either enable the English US locale and populate the translations or access Career Site Builder from Admin Center in a configured locale instead.

See Also

SAP Help Portal: The Career Site Builder Unified Data Model

Keywords

Values, filter, condition, category, pages, field, Unify, UDM, blank, search, cards, results, filters, add , KBA , LOD-SF-RMK-CSB-CAT , Category page rules , LOD-SF-RMK-CSB , Career Site Builder , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , LOD-SF-RMK-CSB-SEA , Search settings, search results , Problem

Product

SAP SuccessFactors Recruiting all versions